Refund policy

Cancellation
You may cancel your order by contacting us via E-mail or phone. Cancellation is considered duly made once you receive a response from our customer care department about confirmation thereof. Please note that cancellation cannot be applied to orders already processed in our warehouse.
30-Day money back guarantee
Supplements and extracts are products that are not subject to be returned by Law. We guarantee the high quality of our products, yet if you are for any reason discontented with our products, we are offering a 30-day warranty to our customers to return them back. We will fully reimburse the customer by paying the original price of the product.
Return conditions: order to initiate the return, the following conditions shall be met;
The product must be in its original packaging and conditions.
Return shall be organized within 30 days following the delivery.
RMA number must be clearly marked.

We may offer a partial refund in case the product is damaged or has missing parts.

Exchange of products

We take the responsibility to replace defective or damaged products within 30 days. If you encounter such problems, please contact us at nvherbalicious@gmail.com.

Shipping

To organize the return, please send the product to 6611 Ellerhurst Dr, Las Vegas, NV 89103

Please note, that shipping costs are not refundable.

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